May 07, 2024

Online shopping furniture after-sales service can not keep up with the need to choose a reputable shopping platform


Recently, with the rapid development of e-commerce, there are more and more types of online shopping products, ranging from a pen to household appliances and furniture . In the interview, many young citizens are more enthusiastic about buying furniture online, although the price of furniture purchased online The city is low, but various problems such as transportation, installation, and warranty of furniture are more troublesome. Many citizens do not agree with young people to buy furniture online like young people.

Mr. Wang, who is engaged in the furniture business in Lacey, said that buying furniture online is not the same as physical stores. Buying furniture online can't see the real thing. In addition, some products have poor materials, rough workmanship, and backward technology. It is important to master the correct method of buying furniture.



Online shopping furniture installation and after-sales no one cares

At present, online shopping has become an indispensable part of the lives of the vast majority of citizens. There are many types of online shopping, and many young people are more enthusiastic about buying residential furniture online. When they buy residential furniture online, they always feel that they are worth the money and cheap. However, compared to sales in physical stores, there is an invisible risk of buying furniture online, which makes many citizens discouraged.

On April 10th, the reporter discovered in an interview that nowadays young citizens rely more on online shopping, and there are not a few who buy large pieces of furniture online. "My coffee table and TV cabinet are all bought online, and it cost more than 3,000 in total, which is very cheap and much cheaper than the physical store." Mr. Zhu, who lives in Jintian Garden, told reporters that online shopping is indeed very cheap, but moving upstairs requires employment. If someone comes to move, he and his friends will be exhausted, and they need to assemble themselves. Although saving money, it is quite troublesome to move up and assemble later. It is not as good as a physical store.

A Mr. Wang, who is engaged in the furniture business, said that unlike most physical furniture stores that provide home delivery, free installation, and thoughtful after-sales service, many businesses do not provide online furniture installation services, but are equipped with installation instructions. Hands on.



It is recommended to choose a reputable online shopping platform

In the interview, it was found that many young people buy furniture online for convenience, speed and cheapness, but they can't just try to save trouble. Buying unsatisfactory products will bring a series of inconveniences to return. "I was going to a physical brand furniture store to select and experience, and then to compare prices online. It was really cheap before I bought furniture online."

Mr. Zhu told reporters that he chooses a reputable online shopping platform, and a website with a third-party payment platform is relatively more secure. He chooses online shops with high credibility and good evaluation from buyers. Try to choose a business with a physical store, so you can go to the physical store to choose samples in person to avoid many risks.

Mr. Wang said, "Citizens understand the product information in detail, measure the size before placing an order, and ask the merchant to provide clear and detailed pictures as much as possible. If the seller can't meet, you must choose carefully." Online shopping furniture communicates in advance to return goods and goods How to solve problems and other issues, and keep chat records for reasonable rights protection. It is best for the public to buy a model or sample before making an online purchase, make a detailed judgment on the color, material, workmanship, environmental performance, etc. before deciding whether to purchase. This is also a method.

Some furniture is not suitable for online shopping

The current logistics level has been improved, but due to the particularity of furniture, some products are not suitable for online shopping, to avoid disputes, or problems that cannot be solved in the later period. "Online shopping for fragile goods such as glass and ceramics, and furniture and building materials that are mainly made of fragile materials such as glass and ceramics. If there is no outer packaging or the outer packaging cannot guarantee the safety of the product, damage will easily occur during transportation, which will not only affect the appearance. , May also affect the use of furniture, and it is not easy to investigate the cause. "

Mr. Wang, who is engaged in the furniture business, said that tiles, floors, wardrobes, etc. are bulky and have high shipping costs, and are prone to bumps and damage. The consumption of floor tiles, floors and other products is also difficult to calculate on their own. If there is color difference, it is not suitable for online shopping.

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