April 24, 2024

Hangzhou: Collective apologies from unqualified enterprises for random inspection to ensure

More than 99% of the 128 dealers could not provide furniture instructions, and none of the 13 pieces of furniture were "all solid wood" after testing. The survey results of the Hangcheng solid wood furniture market notified by the Zhejiang Provincial Consumer Protection Commission a while ago caused a huge response. Yesterday, the Provincial Consumer Protection Commission informed the progress of the consumption evaluation activities of solid wood furniture, and at the same time requested that enterprises and manufacturers that failed to conduct random inspections apologize to the general consumers and sign a commitment letter.

A few days ago, the Zhejiang Provincial Consumer Rights Protection Committee and the Zhejiang Furniture and Hardware Research Institute conducted a market survey on 128 distributors in Hangzhou, and visited the furniture market in Hangzhou for a random survey on whether the distributors made false publicity during the sales process. 12 sales brands and 13 samples. The 12 brands involved in the survey are Federal Furniture, Jusang, Levi's, Shandong Jimeler, Mingfengge, Salome, Shaoxing Sanshan, Jindi Dingsheng, Huaye, Meijiani, Shiao Caiyixuan and Enjoy the peak.

Yesterday, Hangzhou ’s 9 furniture markets and 12 furniture manufacturers jointly committed to: strictly implement relevant national standards, operate in good faith, and eliminate acts of substandard, false and genuine; to prevent misleading, exaggerated and false consumer publicity, in the purchase contract (order Single) Actively state the actual material; all the furniture should be marked with standard specifications, clearly priced, and fairly traded; effectively fulfill the "10 days without reason to return", "first payment", "return if you are not satisfied", etc. Commitment, do not add any unreasonable additional conditions; in the event of false propaganda by the sales staff, the mall has no reason to return the goods.

Among them, Zhejiang Jusang Furniture Co., Ltd., in addition to solemnly apologizing to the society and ensuring firm fulfillment of the commitment, also actively invited the personnel of the Provincial Furniture and Hardware Research Institute to inspect its products for a long time in the factory, so as to fully track and test, and its products are posted. The factory can only be shipped after the identification label.

Yesterday, the Provincial Consumer Protection Committee analyzed data on complaints about furniture consumption across the province. The data shows that from 2008 to 2010, the number of furniture consumer complaints in our province continued to rise, which is in sharp contrast to the year-on-year decline in the total number of consumer complaints in the province, and it has become a new hot spot for consumer complaints.

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